Refund Policy

A purchase from Feastables is covered by a 30-day no-reason return and exchange period measured from confirmed receipt.

Return Authorization

Before mailing merchandise, ask Feastables for authorization and routing instructions so the return can be identified and processed without avoidable delay.

Return Shipping Paid by Us

Once a request is approved, Feastables provides a prepaid return shipping label, whether the reason is change-of-mind or a damaged, defective, mis-shipped, incomplete, or other quality-issue product.

Product Condition Review

Unless a quality problem prevents it, Feastables asks that the item come back with its original packaging, included components, and proof of purchase, without avoidable use or customer-caused damage.

Exceptions to the No-Reason Option

Custom-made goods, clearance items, gift cards, and opened intimate or hygiene-sensitive items are the non-returnable categories for a change of mind; Feastables does not use that rule to limit relief for a damaged, defective, incorrect, or incomplete order.

How Approved Cases Are Resolved

Exchange requests use the same eligibility window at Feastables, and approved refunds are directed back to the original payment method within 5–10 business days. Orders may be cancelled before shipment, while dispatched orders proceed under this Refund Policy.